Skip and go to general information

The Charter of the French language and its regulations govern the consultation of English-language content.

Enable cookies to have a better experience.

Seniors experiencing a loss of autonomy

Recourses in case of problems with a seniors’ residence (RPA, RI or CHSLD)

General information

Housing for Seniors: Your Rights and Recourses (Éducaloi)

The Health and Social Services Network Complaint Examination System (Gouvernement du Québec)

Filing a complaint (Fédération des centres d’assistance et d’accompagnement aux plaintes (CAAP))

Mistreatment and fraud

WARNING

The information presented on this page is not a legal opinion or legal advice. This page explains in a general way the law that applies in Quebec. To obtain a legal opinion or legal advice on your personal situation, consult a legal professional.